In this paper, you should use the experiences of the iPhone as illustrations of your general points, but your focus should be on product innovation in general rather than on the iPhone alone. What about the iPhone experience has been typical of major new product innovations? What about this experience has been different from what might’ve been expected? What lessons can other product innovators learn by examining the iPhone experience?
Are there any lessons that they might be tempted to learn from the iPhone that would be false and/or misleading? Please conclude with two paragraphs summarizing the current general state of understanding of the product innovation process and how it can be potentially improved. Please include and abstract.
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